Established in 1994, in Edinburgh, Malmaison are the pioneers of the modern metropolitan townhouse hotel, with an emphasis on chic, high-quality surroundings across their range of 18 eclectic lifestyle hotels within the UK’s most exciting cities.
Food and drink are the heart and soul of each hotel; Chez Mal Brasserie & Bar are popular destination restaurants and bars within their local areas. The 18 locations also make Malmaison very different from other UK hotel groups. Iconic buildings with a rich history. Places to see and be seen. Guests might find themselves in a former prison, a converted church, an eye hospital, or a Royal Mail sorting office. Each one is different to the next, each with a story to tell.
Our Vision
Our vision is to be the first choice in hospitality for our people and our guests. Famous for delivering with care, consistency & passion.
Our values

Collaborative
We believe in teamwork and take ownership, together. We help each other. We partner with our colleagues, customers and stakeholders to create shared value. We stand stronger together.

RESPECTFUL
We put our customers at the heart of everything we do. We listen. We believe in each other’s expertise. Our legacy inspires us.

Progressive
We are curious and actively seek opportunities to innovate. We are responsive and purposeful. We are proactive, not reactive. Naturally, change is our friend.

Real
We are authentic in our dealings. We celebrate diversity. You can rely on us to do what’s right; we take your trust seriously. We are what we do.
Our Values (Opt 2)
Collaborative
We believe in teamwork and take ownership, together. We help each other. We partner with our colleagues, customers and stakeholders to create shared value. We stand stronger together.
Respectful
We put our customers at the heart of everything we do. We listen. We believe in each other’s expertise. Our legacy inspires us.
Progressive
We are curious and actively seek opportunities to innovate. We are responsive and purposeful. We are proactive, not reactive. Naturally, change is our friend.
Real
We are authentic in our dealings. We celebrate diversity. You can rely on us to do what’s right; we take your trust seriously. We are what we do.
